Shipping & Delivery
When it comes to shipping and delivery - we want everything yesterday too. On a more serious note, we are building a world class service and below are our commitments to you.
We stock 98% of everything we sell. If we run out of stock, we have ability to leverage our relationships with manufacturers to ship directly from them to you. Inventory availability is reflected on the website whenever possible and updated at least once an hour.
Any order received before 12 pm CST (Central Standard Time) will go out the same business day if the item is in stock in our warehouse and if the order clears Fraud Verification.
Shipping Time Frames
- US Standard Ground is guaranteed to arrive within 7-10 business days from the time of order.
- US Expedited Ground is guaranteed to arrive within 4-6 business days from the time of order.
- US 3 Day Select is guaranteed to arrive within 3 business days from the time of order.
- US 2nd Day Air is guaranteed to arrive by 3 pm 2 business days from the day of order if placed before 12 pm
- US Next Day Air is guaranteed to arrive by 3 pm the next business day if placed before 12 pm.
- For international shipping timelines - see our International Orders page.
Free Shipping Guidelines
You can receive free shipping on all eligible items. The "FREE Shipping" option on the product checkout page indicates that your items are eligible for free shipping as a shipping option.
Note: Some items may not be shipped to Alaska and Hawaii using free shipping.
If your order doesn't qualify for free shipping:
The order may contain ineligible items.
A special product, order, or handling fee may still apply.
An ineligible item was added to the cart.
In order to keep costs low and to protect our customers from fraud, we reserve all necessary rights to conduct additional investigation and review of any order placed with us. This may cause a delay in processing your order. Our customer service department will reach out to you and notify you if your order requires additional information. Should you choose or fail to provide requested information - your order will be cancelled.
Please see our International Orders Policy for detailed information on international shipping options.
Please call to check availability for immediate pickup
Monday - Friday: 8am - 5pm
Saturday: 9am - 4pm